WhatsApp

Privacy Policy

Last updated: March 2026

1. Introduction

Suremaid Cleaning Crew ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you contact us, request a quote, or apply to join our team.
  • Business Information: Company name, facility type, and service requirements when you enquire about our commercial cleaning services.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our website through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Deliver and manage our cleaning services
  • Process job applications
  • Send service updates and communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers who assist in operating our business (e.g., booking systems, payment processors)
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: